![]() ![]() This error on your screen makes resetting or booting your device impossible, depending on where you see the error. What causes " There was a problem resetting your PC" error? Your PC will restart several times during the reinstallation. ![]() Select Next to start reinstalling Windows 10 on your PC. Your data on any deleted partitions will be lost. Note: If you suspect your PC has been infected, consider deleting the existing partitions and reinstalling Windows 10 onto a clean disk. Keep nothing – To remove all personal data, settings, and apps. ![]() Keep personal files only – To preserve your personal data and settings, all your apps will be removed. ![]() Keep personal files and apps – To preserve your personal data, apps, and settings. Select one of the following options, and then select Next: Open File Explorer and select the drive with the installation media.įrom the root directory of the drive, double-click setup.exe, and then select Yes when asked if you’d like to allow the app to make changes to your device. To reinstall Windows 10 while Windows is running:Ĭonnect the installation media you created to your PC. Right-click the update you want to remove, and then select Uninstall. Select the Start button, then select Settings > Update & Security > Windows Update > View your update history > Uninstall updates. If you've recently installed a Windows update, uninstall the update to try to resolve the issue. ![]()
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